Frequently Asked Questions

Answers to our most commonly asked questions.

We primarily specialize in working with those individuals at the intersections of Queer and BIPOC identities. However, we also have extensive training in working with ethnic/racial minoritized groups regardless of sexual orientation or gender identity. As such, we welcome clients from all backgrounds and identities.

Therapy provides a space for people to process their thoughts and feelings about a number of situations with an unbiased party. Therapy can help with communication, understanding attachment styles and how they affect relationships, working through trauma, helping with addictions, working on family issues, and so much more. When you work with a therapist, you get one-on-one attention focusing on your needs. Therapy is the collaboration between the client and therapist, where goals are established, healing occurs, and self-worth improves.

We offer a 15-minute consultation via phone to better understand what is bringing you to therapy at this time, provide information about our training and therapy approach, and answer any questions. From there, you and the clinician will decide to move forward with an initial therapy session or make appropriate referrals if it doesn’t feel like a good match between you and the therapist.

The frequency and duration of therapy greatly depend on your therapy needs. Generally, we begin meeting once a week and encourage scheduling recurring appointments on the same day and time of the week. The length of time in therapy varies from person to person. Throughout treatment, the frequency of sessions and length of therapy is something you and your therapist will routinely visit throughout treatment.

Currently, we provide therapy virtually on a HIPAA-compliant platform, which helps maintain client confidentiality. We are not seeing clients in person at this time.

Dr. Stamp and David Cole, Jr., can see clients in DC, VA, and MD. Dr. Crosby is licensed in DC, VA, and MD and holds a license under PSYPACT, an inter-jurisdictional compact allowing him to see clients in nearly 40 states.

Please check https://psypact.org/mpage/psypactmap to see the states that fall under this agreement.

Yes. We are an in-network provider with CareFirst Blue Cross/Blue Shield and accept PPO and most HMO plans. This means that your insurance provider will generally cover the cost of psychotherapy minus any copays or deductibles associated with your insurance plan. The copays and/or deductibles are the client's financial responsibility. If insurance claims are denied, the client is financially responsible for the total cost of the session.

We are considered an out-of-network provider for those not using Blue Cross/Blue Shield for services. This means that clients will be financially responsible for the cost of treatment. However, most PPO and Open-Access plans may offer reimbursement for therapy services. For those paying out of pocket and wishing to use their out-of-network benefits, we provide a “Superbill” at the end of every month. The Superbill is a receipt of services provided and paid for that can be submitted to your insurance provider for reimbursement. The reimbursement rate depends on your individual insurance plan and its out-of-network benefits. 

When checking with your provider about reimbursement, please inquire about the following: 

1. Do I have out-of-network benefits for mental health therapy? 

2. What is my deductible for out-of-network benefits? (The deductible is the amount you must pay before insurance begins reimbursement). 

3. How much can I get reimbursed for mental health services? 
    Here, you want to ask a few follow-up questions: 
     a. Do I have a maximum amount of therapy sessions I can receive each year? 
     b. What is the reimbursement rate for mental health appointments? 
     c. What are the reimbursement percentage rates for CPT service code 90834 (Individual Therapy) 
     d. What are the percentage rates for a psychologist and master-level therapist (e.g., clinical social worker and professional counselor)?

Please note that HMO plans, Tricare, Medicare, and Medicaid do not reimburse for out-of-network mental health services. 

There is a 24-hour cancellation policy. If you cannot attend your scheduled session, please cancel at least 24 hours in advance to avoid paying the late cancellation/no-show fee.

We accept all major credit cards and FSA/HSA cards as payment.

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